Terms and Conditions
Refund Policy
If you are dissatisfied with your Trends Journal® subscription, you are entitled to a full refund within 30 days of placing your order. There is no refund on books.
Delivery Method and Timing
Online subscribers to the Trends Journal® will receive, via email, four issues quarterly per annual subscription. Online subscribers will also receive special Trend Alerts® and Trends in the News® sent via email throughout the year on a “need to know” basis.
Subscriptions for the print edition of the Trends Journal® will be mailed after the online Trends Journal® is sent. Please allow 4-5 business days to receive print editions. All subscribers of the print edition receive online copies if they have an email address. Trend Alerts® and Trends in the News® features, considered as extra bonuses, are not mailed in hard copy.
Book orders will be sent within 2-3 business days via United States Postal Service Priority Mail.
Privacy & Security
Information collected by TrendsResearch.com is used only to provide service. We will not distribute, sell or rent your name or any personal information about you to third parties. Of course, we will cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. TrendsResearch.com uses the highest encryption standards available through an SSL certification.
Privacy Policy
The Information We Collect
Each time a user visits TrendsResearch.com, certain information is collected. That information is specific to your visit and whether you browse or make a purchase. Depending on those actions, different unique information is gathered. The below information details the types of information we collect, how it is gathered and what is done with it:
IP Address, Cookies, Pixel Tags and Gifs: Non-identifying Information
Part of each visit to TrendsResearch.com is registered through an IP address that may help us diagnose issues with our servers and correct errors. Your IP address also allows us to gather broad, non-personal demographics that help us to analyze traffic patterns and how our site is browsed.
Cookies allow you to use the shopping cart on our site. Without cookies one cannot order from TrendsResearch.com online. Cookies are alphanumeric identifiers transferred from our site to your computer so that we may identify you when you visit. These files also provide sales data thereby helping us serve you more efficiently.
Most computers are pre-set to accept cookies. You can opt to have your computer warn you each time cookies are being selected or you can opt to deny cookies. If you refuse the acceptance of cookies on your computer, you will not be able to complete an online order with us.
Order Information
TrendsResearch.com uses an order form so that you can purchase online and receive service from us. Your personal contact information (i.e. name, email address, telephone number, mailing address and etc.) is used solely to send you your order. Information collected to ship to third parties receives the same courtesy detailed for our customers.
Credit card information is completely secure and protected and collected for the sole purpose of billing you for your purchase.
Changes to Privacy Policy
TrendsResearch.com’s privacy policy was last updated on July 28, 2008.
TrendsResearch.com reserves the right to amend or append this policy at any time by posting those revisions on our site. Any changes will only affect information collected after this post date unless otherwise stated.
Security Policy
Protecting Your Information
Our Secure Sockets Layer (SSL) is among the best available for secure online transactions. We exceed all industry standards in securing transactions, encrypting all credit card information, name, address and other personal info so that it cannot be read as the information travels over the Internet. These measures provide strong security to prevent the loss, misuse and alteration of this information.
Alternate Shopping Options
TrendsResearch.com stands behind its commitment to secure online shopping. However, if you are still uncomfortable shopping online, we invite you to contact our customer care center via email: orders@trendsresearch.com or by phone: 845.331.3500. Our representatives will be happy to place your order over the phone.
Changes to Security Policy
TrendsResearch.com’s security policy was last updated on July 28, 2008.
TrendsResearch.com reserves the right to amend or append this policy at any time by posting those revisions on our site. Any changes will only affect information collected after this post date unless otherwise stated.